Secure and transparent distributed ledger technology eliminates the need for a central authority or clearing house by giving each participant in the network its own copy of the ledger and allowing communication between participants.
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Leadership at the top and across organizations feels the tension inherent in the lethargy and lack of momentum caused by inaction. There is also difficulty in the number of axis along which disruption is occurring - technology, devices, customer experience, social communications, telecommunications, hardware and software, among others.
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For many organizations, service design focuses on evolving product-focused businesses into service-oriented ones through the use of effective design and superior customer experience.
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It can be tempting to be complacent and to reassure oneself that one language and approach is all that is ever needed.
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Successful customer interactions with an organization across contexts and channels do not just occur automatically. Organizations must prioritize the customer journey and set clear objectives, an execution plan and manage the customer experience strategy.
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Digital debt is defined as the eventual and mounting consequences of an organization neglecting strategic investments of time, resources and money to evolve digital competencies.
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Taking a technology-agnostic approach to solving the connected experience challenge based on the customer, business and technology needs is key.
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The Lean Canvas was designed for startups and has components specifically targeted to support the lean startup process. Lean Canvas is utilized to validate your ideas and concept. Companies often move to business model canvas when they have validated the business or are already a traditional business.
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Embrace TypeScript as a means of improving your enterprise application development efficiency and quality
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Boston is poised to be a major geographic player and rival Silicon Valley in the innovation and next generation of technology, particularly for business-to-business (B2B) concerns.
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13 Key Insights from the UX STRAT Conference
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In today’s world of connected devices, mobile, wearables and cloud computing, new opportunities for actionable data in financial services are omnipresent. The notion of the ‘Banking of Things’ brings together data and relationships to offer more personalized service at key customer milestones. The ability to capture and leverage customer data to effect actionable insights is critical to delivering better banking customer experiences.
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